Q1: How long warranty?
A1: All of your products enjoy 12 monthes warranty.
Q2: Can you put my brand name (logo) on these products?
A2: Yes, of course. OEM serivce is the most important part of our trade purpose.
First of all, please send us your logo file in high resolution. We will make some drafts for your reference to confirm the location and size of the logo. Next, we will make 1-2 samples for you to check the actual effect. Finally, formal production can be started after sample confirmation.
Q3: How much do I need to pay for your OEM service?
A3: No need to pay extra cost for our OEM service. The OEM cost is already included in our price.
Q4: What payment method do you accept?
Q4: T/T, L/C, Wester Union , Money Gram, Paypal, Escrow, etc.
Q5: What is the lead time of your products?(How long do you need to prepare my goods?)
A5: 1-3 days for sample orders. 25-45 days for mass production orders(based on different quantities).
Q6. Can you send the goods to my forwarder?
A6. Of course, if you have your own forwarder logistics in China, please contact us. We will send the goods to the address you said according to your requirements.
If you need us to write the number on the box, please inform us in time.We always ship by air and sea. In the mean time, we cooperate with international expresses such as DHL, UPS, FedEx, TNT toenable our customers get their goods rapidly.
Q7: How long do I need to wait before my goods arrive?
A7:5-7 days for air transportation, 2-5 days for international express. 20-40 days for sea transportation.
Q8:What is your product quality?
A8: Our raw materials are purchased from qualified suppliers, And we have a strong quality control team to guarantee our quality according to AQL standrad.